Switching to Octopus Energy is straightforward and typically takes just 5 minutes to complete online. The entire switching process is managed by Octopus, and you won't experience any interruption to your energy supply. Here's everything you need to know.
What You'll Need Before You Start
Before beginning the switch, gather these details:
- Your postcode - to find your property
- Current energy supplier name - Octopus will contact them for you
- Recent energy bill or meter readings - helps ensure accurate pricing
- Bank details - for setting up your Direct Debit payment
- Meter type - whether you have a smart meter, Economy 7, or standard meter
Step-by-Step Switching Process
Step 1: Get Your Quote (2 minutes)
Visit the Octopus Energy website and enter your postcode. You'll see estimated annual costs based on typical usage for your area. Octopus will show you all available tariffs including their award-winning Flexible Octopus and Intelligent Octopus Go (for EV owners).
Step 2: Enter Your Details (3 minutes)
Provide your personal information including:
- Full name and contact details
- Move-in date at your current property
- Current supplier details
- Payment preferences
- Meter readings for accuracy
Step 3: Apply Your Referral Code
This is where you can save £50! When prompted during signup, use a referral link from an existing Octopus customer. Both you and the person who referred you receive £50 credit applied to your accounts within a few weeks of your switch completing.
Get £50 Off Your Energy Bills
Use my personal Octopus Energy referral link during signup and we both receive £50 credit.
Get £50 Credit →Step 4: Octopus Handles Everything
Once you've submitted your application, Octopus takes care of the entire switching process:
- Contacts your old supplier to arrange the switch
- Manages all the technical details
- Ensures no interruption to your energy supply
- Sends you regular updates via email
How Long Does Switching Take?
The switching timeline depends on your current situation:
- Standard switch: 21 days from application
- If you're out of contract: Can be as quick as 2-3 weeks
- If you're in a fixed contract: Your switch date will be set for when your current contract ends (unless you're within 49 days of the end date)
- Smart meter customers: Same timeline, but your smart meter will continue working with Octopus
What Happens on Switch Day?
Your switch happens automatically at midnight on the agreed date. You won't notice anything different:
- Your energy supply continues without interruption
- Your meter keeps working exactly as before
- Smart meters remain smart (though some older SMETS1 meters may temporarily lose smart functionality)
- You receive a welcome email from Octopus with your account details
After Your Switch Completes
Within a few days of switching, you should:
- Submit meter readings via the Octopus app or online account
- Set up your online account to manage payments and track usage
- Download the Octopus app for easy account management
- Check your first bill which arrives within 2 weeks
- Receive your £50 referral credit within 4-6 weeks of switching (if you used a referral link)
Can I Switch If...
I'm in a Fixed Contract?
Yes, but you may face exit fees unless you're within 49 days of your contract end. Octopus will show any fees during signup so you can decide if it's worth switching immediately or waiting.
I Have a Smart Meter?
Absolutely. Octopus supports all smart meter types. SMETS2 meters work seamlessly, while older SMETS1 meters may temporarily operate in "dumb" mode until Octopus upgrades them.
I Rent My Property?
Yes, as long as you're responsible for the energy bills (not included in rent), you can switch supplier without landlord permission.
I'm Moving House?
You can arrange for Octopus to supply your new property from your move-in date. Just select "moving home" during signup rather than "switching supplier."
Why Choose Octopus Energy?
Octopus consistently ranks as the UK's top energy supplier for customer service:
- Award-winning service: Multiple Which? Recommended Provider awards
- 100% renewable electricity: All electricity is matched by renewable sources
- Transparent pricing: No hidden fees or confusing tariffs
- Innovative tariffs: Including Agile Octopus (prices change every 30 minutes) and Intelligent Octopus Go (for EV drivers)
- Excellent app: Manage everything from your phone
- No exit fees: Leave anytime with 28 days notice
Ready to Switch?
Join over 6 million households saving with Octopus Energy. Get £50 credit when you switch using my referral link.
Start Your Switch →Common Questions
Will my energy supply be interrupted?
No. Your supply continues uninterrupted throughout the entire switching process. It's managed electronically between suppliers.
Do I need to tell my old supplier?
No. Octopus handles all communication with your previous supplier. You don't need to contact them.
What if I change my mind?
You have 14 days to cancel your switch for any reason under consumer protection regulations. After that, Octopus has no exit fees, so you can leave with 28 days notice.
When do I get my £50 referral credit?
The £50 credit appears in your account approximately 4-6 weeks after your switch completes. It's automatically applied to reduce your energy bills.
Final Thoughts
Switching to Octopus Energy takes about 5 minutes online and requires minimal effort from you. The entire process is managed by Octopus, your energy supply continues uninterrupted, and if you use a referral link, you'll receive £50 credit to reduce your bills.
With no exit fees, award-winning customer service, and 100% renewable electricity, there's very little risk in making the switch. Most customers complete the process and wonder why they didn't switch sooner.